CDLC cannot accept claims for missing or damaged items. Items are not tracked by CDLC, that is the responsibility of the sending library. Any library utilizing CDLC's delivery network should should comply with the Interlibrary Loan Code of the United States, which holds that the borrowing library is responsible for the material from the time it leaves the lending library until it is returned to the lending library. If the book cannot be located, regardless of the cause, then the borrowing library should reimburse the lending library for the cost of the material.
What to send
*Due to the fragile nature of some Microfilm/ fiche & AV packaging, it is recommended that these materials be sent inside a hard non bendable container or wrapped in bubble wrap.
1) Clear Labeling of items final destination
2) Time sensitive material should be mailed
Every delivery system uses different codes and some require very specific labeling. If you are using CDLC as go between multiple systems please send the item to CDLC as your courier specifies. Pleas remember to clearly label the items intended destination using the libraries full name and code.
Codes for the different types of libraries can be found on the correlating tabs.
(please use the tabs at the top for more information about the different courier systems)