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Ask the HR Expert : About the Service

The Capital District Library Council (CDLC), in partnership with the Empire State Library Network, retains HMN Resources, LLC for each participating Council and its members for timely input on employee relations, research and HR document, and policy development. "Ask the HR Expert" is not a legal service. Upon receipt of the form and review of the nature of your inquiry, HMN Resources, LLC may advise that you seek legal counsel and may provide additional information regarding the referral.

Before completing the form, school and public libraries must first contact their library system for guidance.  

The Details

To preserve confidentiality, questions sent to CDLC's "Ask the HR Expert" service are sent directly to CDLC and HMN Resources, LLC for review and answers. Answers might come in the form of:

  • public commentary shared with the member who inquired and become part of an HR RAQ - "Recently Asked Questions" on the WNYLRC website;
  • a training session (in person or webinar);
  • a confidential memo shared only with the inquiring library and the CDLC liaison.

Please keep in mind: the "Ask the HR Expert" service is not professional representation of your organization. By sending this form, you are consenting to jointly seek advice with the Council. Immediately alert your human resources or legal department at your institution for assistance or contact your library system if issues arise that may be of a legal nature, have escalated, or if a matter is so specific or critical to your library.

Please complete the form and provide as much information as possible on the issue; but remember, you are jointly seeking the service with CDLC.

If you have documentation that would assist HMN Resources, LCC in answering your inquiry, you may upload files at the bottom of the form.

*Please note that the form cannot be saved and must be completed in one sitting.

If you would like to make use of this service, please fill out this form.
Like our other services, Ask the HR Expert will maintain a Recently Asked Questions (RAQs) page where you can check to see if your question has already been answered.

About our Experts

The service is staffed by Holly M. Nowak, President of HMN Resources, LLC in Buffalo. Holly launched HMN Resources in July 2015, after 20 years in the human resources field and more than a decade leading human resource service delivery and client relations strategies in the WNY region. She has advised hundreds of small business owners, executives, and management teams in a range of industries and sectors spanning private, public, and nonprofit on HR processes and practices. Her expertise is in designing comprehensive people process and team development solutions that speak to each organization's need.  An alum of Niagara University, she holds a BA in Psychology and an MBA with a concentration in human resource management.

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800 Troy Schenectady Rd | Latham | New York 12110
Phone: 518-438-2500