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Resource Sharing: Interlibrary Loan Products and Vendors

This guide describes the various ways CDLC facilitates resource sharing while providing an overview of interlibrary loan basics.

Interlibrary Loan Products & Vendors

The following list provides some examples of and links to ILL-related products and vendors

  • Clio: Clio Software, founded in 1996, offers two Windows-based software packages for managing Interlibrary Loan operations. Borrowing and lending operations, billing, statistics and reports, patron-initiated requests and communication with other vendors/systems are some of the features available for large and small libraries.
  • Dissertation Express: Dissertation Express is a service offered at no charge to interlibrary loan (ILL) offices at academic libraries in the U.S. and Canada. It gives students and faculty the option of buying unbound, shrink-wrapped copies of dissertations (or master's theses), instead of borrowing them through ILL. In most cases, the dissertations are delivered to the library for pickup within two to three days of ordering.
  • DOCLINE: DOCLINE is the National Library of Medicine's automated interlibrary loan (ILL) request routing and referral system. Health sciences libraries and libraries at institutions with a health sciences mission are eligible to apply for access to the system. Libraries may also be invited to join DOCLINE as part of their affiliation with the NN/LM, as either a full member or as an affiliate member. The New York State Regional Medical Library (RML) office (New York Academy of Medicine, Phone: (212) 822-7396, Fax: (212) 534-7042, URL: can help determine what membership level is best for your institution.
  • Electronic Document Conversion: Offers free document conversion tools for easy exchange and use of biomedical library electronic information. The DocMorph Web site and MyMorph software allow users to convert more than 50 types of files into alternative, usable formats (i.e. PDF, TIFF, text, and synthesized speech).
  • Electronic Fund Transfer System (EFTS): The Electronic Fund Transfer System (EFTS) is a transaction-based electronic billing system for interlibrary-loan (ILL) and document delivery. Some advantages of the system are monthly detailed transaction based reports, the ability to handle variable charges and the ability to handle non-DOCLINE transactions.
  • Ex Libris—SFX—OpenURL: The OpenURL standard is a protocol that allows communication between an internet resource and a a link server, which offers localized services to retrieve information for a user.
  • FirstSearch: A search interface via OCLC. Log-in using an OCLC authorization and password.
  • ILLiad: Provided by OCLC as a resource sharing management software package that can automate routine interlibrary loan functions, increase productivity and reduce paperwork by allowing staff to manage all the library's borrowing, lending and document delivery through a single Windows-based interface. Library users can submit and track requests via the Web.
  • IngentaConnect: IngentaConnect offers a comprehensive collection of academic and professional research articles online.
  • Prospero: Prospero is an open source Internet document delivery system that allows libraries to send and receive documents in electronic format from Prospero and Ariel workstations. This is a free download. It will also convert the TIFF images to PDF files so they can be placed on the web for direct patron access.
  • PubMed: PubMed, a service of the National Library of Medicine, includes over 15 million citations for biomedical articles back to the 1950's. These citations are from MEDLINE and additional life science journals. PubMed includes links to many sites providing full text articles and other related resources. It also provides a Single Citation Matcher service that can be used to verify/find citations indexed in MEDLINE.
  • Relais™ International Inc.: Relais™ International Inc., based in Ottawa, Canada, has been selling systems to support interlibrary loan and document delivery services since 1996. Relais International assists libraries in implementing intelligent and automated methods to support the delivery of documents. Relais products include fully integrated request management, scanning and delivery software suitable for a single library or a consortium.
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