ILL Lunch and Learn
Friday, April 8th, 2016
12:30 pm - 2:00 pm
Presented by Jennifer Acker
from Hudson Valley Community College
(Pizza lunch will be provided!)
CDLC Offices, 28 Essex Street, Albany
Library staff are constantly asked to analyze and assess the performance of their departments. What questions should you ask? What does the information mean? How do you follow up?
If you're involved in interlibrary loan/resource sharing at your institution or just want to find out more, then join us as we learn how staff in one ILL Department used some common tools to gather information for this task.
This program is open to anyone interested in interlibrary loan or assessment but space is limited.
Please register by Tuesday, April 5th.
Due to a limited number of seats, if you register and are unable to attend, please contact Susan D'Entremont at firstname.lastname@example.org.