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Empire Library Delivery RFP

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FAQ's

How many libraries are currently using ELD?
There are currently 135 libraries using ELD. See the ELD Roster for a list.

How do libraries ship using ELD?
Participating libraries can ship to and receive from all the libraries on this list using the ELD program. ILL items are to be placed in an ELD bag and labeled with the required information (see below). Multiple items going to one location may be placed in the same bag; however, items going to different locations must be placed in separate bags. The courier will not be opening the bags and therefore will not be able to sort items within the same bag to go to different locations. Multiple bags should be placed in a blue ELD tote.

How are bags labeled?
Labels should include the institution name, full address, OCLC code and hub on the label. The format of the label is the same as if you are addressing an envelope. A label template is available for your use to ensure proper labeling. See sample under documents/links.

Is there a limit to how many packages can be sent per location?
There is no limit to the number of packages that can be shipped daily.

Shipping supplies
ELD supplies each participating member with an initial supply of bags and totes. See sample under documents/links.

What can be sent through ELD service?
Books, periodicals, newspapers, audio-visual materials, video and audio cassettes,sound recordings, CDs, DVDs.

How many days to libraries receive service per week/year?
Most libraries are serviced 5 days per week with the exception of a few that are 2 or 3 days. There is no ELD service on the following holidays: New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day.
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